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Our approach Our customers Key people How we add value BIM INDUS Corporate responsibility Mott MacDonald Group
 

How we add value

Image copyright of Martine Hamilton Knight/BDPUniversity of Wales ‘Excellent’ BREEAM rated Newport City Campus
We strive to add value for our customers by working to understand their business drivers, their culture and the risks they face so we can meet their needs in the most effective way – helping achieve more for less.

No matter how complex the commission or the nature of its challenges, we have the diversity of expertise and experience to deliver solutions which:
  • Save money and time
  • Reduce risks – technical, commercial, environmental
  • Drive up efficiency
  • Maximise sustainable outcomes – environmental, social, financial
  • Embody the best of best practice
  • Result in market-leading levels of customer satisfaction and repeat business
We achieve this added value through:
  • Insight – working hard to really understand our customers’ ambitions, constraints and business environment
  • Innovation – bringing fresh eyes to old challenges and cutting edge thinking to new ones
  • Experience – drawing on our track record and local knowledge across 140 countries
  • Holistic approach – using our multi-sector perspective to provide joined up thinking
  • Collaboration – integrating teams, ideas and approaches to generate innovation and efficiency
  • Continuous improvement – systematically reducing waste in all processes and activities.
Some examples where we’ve added value on projects for our customers include:
  • Realising efficiencies of up to 30% for Highways Agency by implementing the lean process management methodology across its supply chain.
  • Enabling residents to influence products and finishes to a London residential development within a defined budgetary limit, encouraged community input into the project whilst still achieving value for money.
  • Dispute resolution between a major infrastructure customer and the main contractor, resulted in a successful project and final account reduction of 24%.
  • Negotiating a compromise agreement between the contractor and employer, achieving £2m claims savings, avoidance of legal costs, and assurance for the contractor’s financial position through capped expectation, significantly reducing risk to the project.
  • Value engineering proposals for a league 1 Football Club represented an overall saving in excess of £5m.
  • Facilitating a collaborative approach with the client and contractor allowed £1m of additional works at a university campus to be incorporated with no additional programme time incurred.


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